Support Options

Support Options: (click to enlarge)
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License Scheme

License Scheme: (click to enlarge)
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Documentation
- User Documentation
- User Manual
- Application Manual
- Site Specific Documentation
- Quick Start Guide
- White Papers
- Slide Presentations
- Engineering Documentation
- Configuration Manual
- Best Practices Documents
- System Administration
- System Administration Manual
- Installation Manuals
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Training
- On-Site or WebEx training courses
- Hands-on emphasis with 2 users per computer
- Step by step training documentation
- Qualified and Experienced Trainers
- User Training and “Train the Trainer” courses
- Typically 4 hours training and up to 20 students
- Super User Training
- Typically one day with up to 10 students
- System Administration and Engineering Training
- Typically three days with up to 10 students
- On line training set up with real life examples
- Includes scripting programming
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Summary
- J5 OMS is the market leader and low risk provider of a complete Operations Management System
- J5 OMS comprises many hardened Industrial Applications that can be immediately Invoked
- The j5 OMS provides a comprehensive framework to add new customer specified applications that will link in to the existing applications
- St James Software (the Developer) is a company that is skilled (Computer Honors and PhDs) and experienced (25 years) in the Industrial environment.
- There is a comprehensive after sales support structure for the ongoing maintenance and enhancement of the system.
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