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What happens if we have a problem, how will you support us? |
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There are various avenues for getting support from us on technical issues. The easiest way to get answers of a technical nature is to email us at
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We will endeavour to get you an answer within 24 hours. Please provide us with as many details as you feel are relevant in your request. In particular, what operating system you are using, what version of the software you are using, the events that lead up to the problem and the nature of the problem itself.
In many cases, if there is a problem, the system will automatically generate its own email, which will be sent to
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In these cases, you do not have to do anything as your error has already been reported and we will reply to you as soon as we have some answers.
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